Shipping policy
Shipping Policy
At Tiny Tech Creations, each order is prepared with care and shipped from within the United States. Please review the information below before placing your order.
Where We Ship
We currently ship within the United States only.
At this time, we do not offer international shipping.
Shipping Rates
Our current shipping options are:
- Standard Shipping: $5.00
- Free Standard Shipping: Orders of $50.00 or more
- Express Shipping: $15.00
The qualifying order amount for free shipping is based on the merchandise subtotal after applicable discounts and before taxes, unless otherwise shown at checkout.
Available shipping options and final shipping charges will be displayed during checkout.
Processing Time
Because many Tiny Tech Creations products are 3D printed, orders may require production time before they are ready to ship.
Estimated processing or production times are provided on individual product listings when applicable.
Custom-color, personalized, made-to-order, or special-request items may require additional processing time.
Processing time is separate from the carrier's shipping and delivery time.
Shipping & Delivery
Once your order has been prepared and transferred to the shipping carrier, delivery time depends on the shipping method selected, the destination, carrier operations, weather, holidays, and other circumstances outside our control.
Selecting Express Shipping provides an expedited shipping method but does not necessarily reduce the time required to produce or prepare a custom or made-to-order item.
Delivery dates are estimates and are not guaranteed unless specifically stated otherwise.
Tracking Information
When tracking information is available, it will be sent to the email address provided with your order after your package has shipped.
Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.
Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before placing your order.
If you notice an error, contact us as soon as possible at tinytechcreations3d@gmail.com.
We will make reasonable efforts to update the address before the order ships, but we cannot guarantee that changes can be made once an order has entered the shipping process.
Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.
Packages Returned to Sender
If a package is returned to us because of an incorrect address, incomplete address, failed delivery attempt, refusal of delivery, or another issue outside our control, please contact us.
Additional shipping charges may apply if the order needs to be shipped again.
Lost, Delayed, or Missing Packages
Shipping carriers may occasionally experience delays.
If your tracking information shows that your package is still in transit, please allow the carrier additional time to complete delivery.
If your package appears to be lost, significantly delayed, or marked as delivered but you cannot locate it, contact us at tinytechcreations3d@gmail.com and we will help review the situation.
We may ask you to confirm your shipping address, check with household members or neighbors, or contact the carrier as part of the investigation.
Damaged Orders
Please inspect your order when it arrives.
If your package or product arrives damaged, contact us at tinytechcreations3d@gmail.com within the timeframe provided in our Return & Refund Policy.
Please include your order number and clear photos of the damaged item and packaging so we can review the issue.
Shipping Charges & Returns
Original shipping charges are generally non-refundable.
If an order is returned because we sent an incorrect, damaged, or significantly defective item, we will handle the situation according to our Return & Refund Policy.
Customers are responsible for return shipping costs on approved standard returns that are not caused by an error or defect on our part.
Custom & Made-to-Order Products
Custom-color, personalized, and made-to-order products may require additional production time before shipping.
Any special processing estimates shown on the product listing should be considered in addition to the selected shipping method.
Contact Us
If you have questions about shipping or an order, please contact:
Tiny Tech Creations
tinytechcreations3d@gmail.com
We will respond as soon as possible.